Free Shipping Nationwide
Enjoy complimentary tracked shipping on all orders within New Zealand.
Rural Delivery
We offer free shipping to rural addresses for most products. However, due to courier restrictions, some oversized items (over 1.5 meters) cannot be delivered to rural locations.
Order Processing
Most orders are processed within 4-10 business days. Custom orders may require additional time due to material availability and customization (please check the product page for specific details). You will be notified of any delays.
Delivery Times
Standard delivery typically takes 5-25 business days from your date of order. Rural deliveries may take slightly longer.
Tauranga Local Pickup
Customers in Tauranga can opt for Click & Collect at checkout to pick up their order directly from our workshop.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow 48 hours for tracking information to become active.
Order Questions
If your order has not arrived within 25 business days of receiving your shipping confirmation, please contact us at info@mountmarine.co.nz with your name and order number.
Damaged Orders
If your order arrives damaged, please contact us immediately at info@mountmarine.co.nz with your order number and clear photos of the damage.
Other Information
We currently do not offer international shipping or shipping to P.O. boxes.